English

EnglishSpanishGermanItalianThaiFrançaisAmerica

Zappiti Logo
OUR PRODUCTS THE EXPERIENCE AWARDS WHERE TO BUY USER SUPPORT
Firmware Updates       Download        User Guides       Online Support       Knowledge Base >       Vote for the Future Features >          
Zappiti Front Covers

 

 

Firmware v3.12 Beta
Zappiti 4K HDR
Installation Procedure via USB

 

Changes since the previous version:

  • Added support for Blu-ray menus.
  • Added support for 4K UHD Blu-ray menus.
  • The info bar currently playing video now disappears after 4 sec (20 sec previously). when using the LEFT / RIGHT (+/- 1 min) and P + / P- (+/- 10 sec) direct access keys.
  • The info bar currently playing video now disappears instantly when playback resumes after a pause, no waiting time or fade-out for more comfortable use.


Known issues:

  • Problem of displaying some menus in overlay of Blu-ray 4K HDR which are displayed in SDR.
  • Trouble displaying some rare JAVA menus.

 

 

 

Zappiti Knowledge Base

IMPORTANT!

On some cases — especially if you come from a more recent firmware — during the process, the TV screen can switch to GREEN or BLACK for a while. This is normal! Please absolutly not restart or switch off your Zappiti during the full process. In such case, please wait 10 min before to restart your Zappiti unit.

 

 

 


Restore Firmware Procedure via USB.

Warning! This procedure will reset all your personal settings and account information.
Thank you to carefully read all of this procedure first! Then please follow the process step by step by reading them one more time.

  1. Download the firmware file here bellow on the internal HDD of your computer. (Not directly on the flash drive).
    > Click here to download the firmware file for Zappiti Mini 4K HDR
    > Click here to download the firmware file for Zappiti One, One SE 4K HDR / Duo 4K HDR
    Note: As the Zappiti Mini 4K HDR have less memory than the two other models, the firmware file is different.


  2. Download the file on your computer. Then, place the IMG file on a 2GB USB flash drive formatted in FAT32.
    Note: If you do not have a USB stick with a capacity of 2 GB, you can partition the USB key into 2 partitions: the first of a size of 2 GB in Fat32 and the second unallocated. To format your USB flash drive, you can use the free AOMEI Partition Manager software.

  3. Switch off the Zappiti player by using the Power On / Off button located on the back side.

  4. Connect the USB flash drive into the USB port of the media player located next to the "RESTORE" button and disconnect the network cable.

  5. Press the "RESTORE" button by using a paper clip (small hole located on the side of the unit). While holding the reset button, turn on the player via the power button on / off at the rear of the unit. Hold the "RESTORE" button within 5 seconds, then release it. A "Z" logo will appear during 30 sec. Then, the upgrade process will start and a progress bar will be displayed on the screen.

  6. WARNING! Do not turn off the media player before the full reset.

  7. A percentage will be displayed on the screen.
    IMPORTANT: if you have black or green screen, please wait 10min. Then, switch off (not before 10 min) the Zappiti and try again by checking the following points:
    - Please use 2 GB USB Flash drive or format your USE flash driv in 2 partitions (one in 2GB / Fat32 and the second one unallocated).
    - Try again by connecting your Zappiti media player directly to your TV (without AV receiver or soundbar).
    - Did you try to download again the firmware? Maybe the firmware ahve been incorrectly downloaded.
    - Did you download the firmware file on the internal HDD of your computer or directly on your USB flash memory drive? You have to download it on the internal HDD of your computer. (Not directly on the flash drive).
    - Did you try to plug your USB flash drive on another USB input? If it doen't work on the USB 2.0 port, try again on another USB port.
    - The first initial boot after the firmware update is very long. If you switched off the player during the first initial boot, your firmware is dead. In such case, please contact us...


  8. The percentage 99% or 100% is very long. This is quite normal. Please wait until the appearance of "Z" logo. As long as the Zappiti logo is not displayed, do not turn off or disconnect the player above! Warning! The first initial start up is VERY long (1-2 min). So thank you for your patience throughout the initialization of the media player until you reach the player's home page (Zappiti / Explorer / MyApps). DO NOT RESTART the player until the main page appears.

  9. After the first initial boot, connect the Ethernet cable (if you are using it usually). Then, please wait 5 min. In fact, the system and the apps need some minutes to be fully reseted and could be not accessible during this time. After 5 min, we advise you to restart the player for better performances. The second boot should be much faster and your Zappiti will be fully restored.

  10. After the second reboot, please click on "Settings", then set your language.

 

 

Follow Us on Twitter Zappiti Media Center Support Zappiti Player Support Zappiti Media Center User Guide Zappiti Forum contact us Vote for Zappiti features on UserVoice Follow Us on Google Plus
Zappiti sur Twitter Votez pour les futures fonctionnalités de Zappiti Aide Zappiti Media Center Aide Zappiti Player Manuel d'utilisation de Zappiti Media Center Zappiti Forum Zappiti sur Google+
Zappiti 4K HDR video player

 

 

> Follow Us on Twitter Zappiti Media Center Support Zappiti Player Support Zappiti Media Center User Guide Zappiti Forum contact us Vote for Zappiti features on UserVoice Follow Us on Google Plus Please click here to go back to the official firmware list...

 

 

Zappiti Store

 

 

Product range

> Zappiti Player HD
> Zappiti Mini 4K HDR
> Zappiti One 4K HDR
> Zappiti One SE 4K HDR
> Zappiti Duo 4K HDR
> Zappiti NAS RIP 4K HDR
> Zappiti Drive 4K HDR

> Awards
> Where to Buy?



The Experience

> Zappiti Video
> Zappiti Explorer
> Zappiti Video Control
> Zappiti Music

> Zappiti User Interface
> Zappiti Digital Signage

User Support

> Firmware Updates
> Download
> User guides

> Online Support
> Knowledge Base
> Vote for Zappiti Features

Social networks

FacebookTwitterFacebook


Contact Sales

> contact@zappiti.com

 

Contact Support

> Contact Form

 

Press Kit

> Product Pictures and Materials

Zappiti Knowledge Base

 

 

Top of the page ^

Copyrights Zappiti. All right reserved.